How to Deactivate Accounts and Purge Account Data

Account closure, service cancellation and deletion of personal data are related but separate requests. Review your services and the current privacy and retention terms (Turkish) before closing the account.

Prerequisites

Export the data you need, review active services and pending cancellation requests, and reconcile unpaid invoices and credit. Arrange access for other authorized users before changing team membership. Contact support to confirm any unresolved cancellation, refund or data-retention question.

Deactivating an Account

Open My Account → Settings and review Deactivate Account. Read the confirmation and its stated consequences before selecting I confirm my account deactivation and continuing.

Do not assume that closure immediately deletes every record or automatically ends every service charge. Verify service cancellation separately; billing and other records may be retained under the applicable terms and obligations. For personal-data deletion or recovery after deactivation, contact support; availability depends on the actual account state and retention requirements.