Skip to main content
FibaCloud.com Developer resources
System status Pricing
English

How to Manage Two-Factor Authentication

What is Two-Factor Authentication?​

Two-factor authentication adds a second verification step to password sign-in. The FibaCloud Multi-Factor Auth page lists 2FA SMS AUTH and Google Authenticator. This guide covers the authenticator-app method: setup, sign-in from a new browser session and deactivation were verified on 30 October 2026.

Default Account Authentication​

Complete email verification after registration. Email verification and enabling 2FA are separate steps. Check the status on your own account; the example below shows Multi-factor authentication is not configured yet!.

Enabling Two-Factor Authentication​

  1. Open My Account → Settings.
  2. Under Secure Your Account, choose Configure to open Multi-Factor Auth.
  3. Select Activate beside Google Authenticator.

Multi-Factor Auth page with SMS and Google Authenticator activation choices

Using an App (Preferred)​

  1. Open Google Authenticator or a compatible time-based one-time password (TOTP) app and add an account.
  2. Scan the setup page's QR code, or enter its Setup key manually in the app. Keep both private. Generate a new setup key replaces the displayed key; if you use it, update the app before continuing.
  3. Select Continue. On the next page, enter the current six-digit code from the account you added to your app and select Submit.
  4. Return to Multi-Factor Auth and confirm that the method is enabled. A QR code displayed on the setup page alone does not complete activation.

Authenticator setup instructions with the QR code and setup key covered

The QR code and setup key in this real screenshot are hidden. Use the unique values shown in your own authenticated setup page.

Sign In with an Authenticator Code​

Sign in with your FibaCloud email address and password. When the Security Code prompt appears, enter the current six-digit code from your authenticator app and select Submit. In the verified flow, password sign-in required this second step before the account profile became accessible.

MFA sign-in prompt with the code field covered

If a code expires, use the app's current code and check that your device's time is correct. If Remember this device is offered, review its displayed duration before selecting it; use it only on a device you trust. The verified new-session sign-in left that option unchecked.

Disabling Two-Factor Authentication​

Open Multi-Factor Auth and select Deactivate for the configured method. The verified flow opened Confirm MFA deactivation request and requested the account password. Enter the password and select Submit, then confirm that the page shows Multi-factor authentication is not configured yet!.

If you have lost access to the account or second factor, contact support for account recovery. Keep setup keys, passwords and one-time codes out of support messages and shared screenshots.

Switching Authenticator Apps​

Keep access to the current authenticator until the replacement works. Use your authenticator's supported transfer process, then verify a sign-in with the new app. If you need to configure a new key through FibaCloud, complete the required account checks and confirm that the new method is enabled before relying on it. Ask support if the available controls do not cover your situation.